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Selling Your Business

If your business has been a success, you've probably had to pour most of your time, energy, and money into it for what may seem like forever. You may see your company as an extension of yourself, and it may be hard to even imagine life without it. In some cases your entire family may have depended on the business, discussed it endlessly around the dinner table, used it as an education and a proving ground for the children, and practically made it into another family member!

On the other hand, your business may have been only marginally successful, and something you can't wait to get rid of. Or, perhaps you entered into the business with the idea that it would be a short-term opportunity and that you'd sell out whenever you got a decent offer.

Whatever your situation, selling your business will be one of the most important things you'll ever do, because unlike virtually every other business decision you've made over the years, you'll only do this once. You'll come out way ahead, both financially and personally, if you make an effort to understand the steps in selling, formulate your plan carefully with the help of your business broker, and, when the time comes, take the time to negotiate a price and terms that satisfy your reasons for getting out of the business.

Even if you think you're many years away from selling out, you should consider what your heirs or successors would have to do if you died unexpectedly. If you don't have a workable exit strategy in place, you (or your heirs) may have no choice but to liquidate the business and sell off the assets piecemeal; getting nothing for the goodwill you've built up over the course of the years.

Very often a business owner wishes to sell their business because they are no longer excited about it or it doesn't challenge them anymore. Some people want to sell to free up the time and capital to start a new venture that has greater growth potential going forward vs. the current business. Selling a business almost always opens up new doors and allows the owner new challenges for a greater payout. This is clearly the case for sellers under age 55 who are not ready to retire.


10 Steps to a Successful Business Sale

Selling your business is not an every day occurrence and most owners may only do it once in their lifetimes. Make the sales process easier by considering the following steps:

1. Price your business realistically
There's no simple formula for pricing a business, but if you don't keep the price tag realistic you won't sell it. Typically sellers are caught up emotionally in the business and think that their business is worth more than it is. Determining the value of a business can be complex and it's wise to seek a professional business broker or appraiser to help you in the process.

2. Have your books current and in order
You never know when a prospective buyer is going to turn up and express interest in your business. Make sure that all your financials are up to date and that everything is in order. Be prepared. Poor bookkeeping has hindered many potential sales.

3. Keep your premises ship-shape and clean
Selling real estate and selling a business have a lot in common. First impressions count. Give your business 'curb appeal'. Clear away any clutter that has accumulated and get rid of the dust. Tidy up the office and storage areas and make the place look fresh and clean. A coat of paint is inexpensive and does wonders. Make repairs to the building indoors and out. Don't let a shabby appearance discourage a sale.

4. Sell when times are good
The best time to sell is when the economy is humming along, your particular industry is in demand and when your business is turning a healthy profit. In this kind of economic climate buyers are motivated to buy. If you know you are going to sell at some point, keep an eye on favorable economic conditions and pick your time wisely.

5. Hire a good broker
A good broker will more than make up their fee in a better price for your business. Selling a business is a once in a lifetime event for most sellers. Brokers do it all the time. They have all the skills and know-how to find qualified buyers and to help you make the right decisions. It is best to chose a broker with great "national" reach for buyers. This will always give you the greatest exposure and the highest offers, especially if you live in a desirable state.

6. Perform a calculation of your net pay or "cash flow"
At the end of the year when you add up all the money your business brings in and deduct all the money you have to pay out in expenses to run the business, what's left over is your net profit or pay for tax purposes. Buyers are very interested in this bottom line. This included you salary, depreciation, debt payments and personal perks you get.

7 . Before you close
Before you close on the sale enlist the services of an attorney and a tax accountant to structure the best deal for you.

8. Get to know your buyer
Knowledge is power. The more you can find out about the buyer the better chance you have of discovering what 'buttons' to push. Knowing what's important to a potential buyer means that you can focus and highlight those aspects of your business in an attractive light that appeals to the buyer's agenda.

9 . Offer to provide buyer training
Buying a business is a big step, and all buyers want as much assurance as possible that the business has the potential to succeed. Offering a buyer training and support after the sale closes can give the buyer just the confidence he needs to move forward. This kind of 'hand holding' can mean the difference between selling or not.

10. Confidentiality

Make sure that you minimize the chance that employees, vendors, and customers will know you are selling. Choose a broker that can protect for this.


Read This Before You Sell Your Business

Time the sale
Many business owners are unaware that "buyer activity" and local and national market conditions have more to do with your sale price than any other factor. Sell when buyer activity is high and buyers are calling on you type of business or your industry type. For example after 9/11 demand most all industries fell off sharply. In late 2004 and all of 2005 buyer activity and the overall demand for solid businesses is very strong and the prospects are looking good going forward. This environment is better to sell in vs. 2002 and 2003. You will get a higher price and better terms. Also, banks and other lending institutions are more willing to get behind deals today than they were 2-3 years ago.

It's all in the eye (or the pocket) of the beholder
When it comes right down to it, what a buyer is prepared to pay is the only value that matters. Cash flow is very important to buyers so you need a broker that can really bring out the true owner benefits of the business. Also, you need a broker that can build promising and realistic growth projections and pro forma documents so the buyer can gain confidence in the growth prospects of the business after they buy it.

One way of sprucing things up is referred to as "recasting financials". In order to minimize paying taxes, you've probably used strategies like putting family members on the payroll and/or used profits to undertake capital improvements just to name a couple. Because of this, your bottom line may look less attractive than it really is.

To show prospective buyers what they can realistically expect in terms of income, a broker can adjust your income statements to reflect what your income would look like without your 'tax minimizing' strategies. As stated above, your broker can use these adjusted figures to project how future income will look for the next five years, (making reasonable assumptions about future income, expenses etc.).

Be sure that if you do recast your financials, that you are upfront and reveal to the potential buyer that your account history is altered and why. The last thing you want is to lose a sale because a buyer thinks you are trying to cover something up.

Keep it to yourself until the time is right
When you divulge more than is necessary to a potential buyer you put your business in jeopardy. A good broker can guide you here. First, be sure that potential buyers are qualified before releasing proprietary information to them. Then, make sure that the timing is right. Divulging information regarding your clients or your staff prematurely, can end in the so-called buyer backing out of the sale, stealing your accounts or your employees or both, and leaving you with a less attractive business to sell...something to think about.

Seller financing can make $ense
Taking back a mortgage for all or part of the sale price of your business can be a win-win situation for both you and the buyer. The buyer is happy because it's often difficult for him or her to get traditional financing from banks due to stringent lending criteria. You're happy because your business is suddenly more attractive and easier to sell. Another bonus is that you may get a tax break by reporting some of your capital gains using the installment method. This method lets you defer some of the taxes due on the sale until you get paid in the course of future years.


Selling a Business - Nine Steps for Maximizing Sale Value

You started your company 20 years ago "in your garage", worked many 80 hour weeks, bootstrapped your growth, view your company with the pride of an entrepreneur, and are now considering your exit. The purpose of this article is to help you evaluate your company as a strategic acquirer might. From that perspective we will ask you to focus on ten critical areas of value creation. The benefit to you is that the better your performance in these areas, the greater the selling price of your business. The most likely result is that you will sell at the high range of the multiples normally associated with your industry. For example, during the last 18 months similar companies have sold at an EBITDA multiple of between 4.8 and 5.7 times. Moving your company from the low end to the high end of that range can result in a significant swing in transaction value. If your EBITDA were $2 million, the low price is $9.6 million and the high price is $11.4 million. The Holy Grail in selling your company is when an acquirer throws out the traditional multiples and acquires your company based on Strategic Post Acquisition Performance. This is how a good broker will try to position your business in the market. Again, this is to ensure the greatest sale price. Below is our list of STRATEGIC VALUE DRIVERS:

    1. CUSTOMER DIVERSITY -If too much of your current business is concentrated in too few customers that are perceived as a negative in the acquisition market. The concern is that if the owner exits and the major customers leave, the business could be negatively impacted. On the plus side, if none of your customers accounts for more than 10% of total sales, that is viewed as a real plus. If you find yourself with a customer concentration issue and are planning an exit, start focusing on a program to diversify. A quick fix would be to make an acquisition of a competitor with customer diversity, integrate them and then take your company to market.
    2. MANAGEMENT DEPTH -A common thread in privately held businesses is a concentration of responsibility with the owner operator. The buck stops here may be a good slogan for a presidential candidate, but it will not help create value for a business owner. If you have a strong management team in place and you are anticipating an exit, you should try to implement employment contracts, non-competes, and some form of phantom stock or equity participation plan to keep these stars involved through the transition. A strong management team is a valuable asset in the middle market. If you have one, take steps to keep it in place and the market will reward you. If you are a small to mid-size business you probably don't have this in place. Not to worry. Just ensure that you are willing to stay on for a while to ensure that you will have time to orient the new owner.
    3. CONTRACTUALLY RECURRING REVENUE - All revenue dollars are not created equal. Revenue dollars that are the result of a contract for annual maintenance, annual licensing fees, a recurring retainer fee, technology license, etc. are more powerful value drivers than new sales revenue, time and materials revenue, or other non-recurring revenue streams. It's all about risk. The higher the risk (future sales) the lower the return. The lower the risk (contracted revenue stream) the higher the return. An extreme case of this occurs in a landscape business that has 40-50 HOA contracts for the last 10 years. This can be sold at a multiple of recurring maintenance revenue.
    4. PROPRIETARY PRODUCTS/TECHNOLOGY - This is the area where the valuation rules do not necessarily apply. Strategic acquirers buy other companies to grow. If they believe that a new technology can be acquired and integrated with their superior distribution channel, they may value your company on a post acquisition performance basis. The marketplace rewards effective innovation. On the flip side, however, the market yawns at "me too" commodity type products or services. That business is vulnerable to competition, especially after the owner leaves. Continue to look for ways to innovate in what ever industry you are in. Your innovation should not be limited to product improvements. The marketplace values innovations in distribution systems, collaborative product design process, customer service and other functional areas that can provide a competitive advantage. If you create a technology advantage in your company, think what that could mean to a much larger company.
    5. PENETRATION OF BARRIERS TO ENTRY - A wise buyer told me once, "I want to own companies where I have an edge." He happened to be a buyer of Waste Facilities. All the regulations and approvals required tend to limit competition. In its simplest form, a large restaurant chain buys a small family owned restaurant to acquire a grand fathered liquor license. Owning hard to get permits, zoning, licenses, or regulatory approvals can be worth a great deal to the right buyer. Your company may be able to secure approvals on the local level that a national player may have difficulty obtaining. Selling your product or service to the government can be quite lucrative, but the government market is extremely difficult to penetrate. If your product or service applies and you can break through the barriers, you become a more attractive acquisition candidate. The same holds true of a local marquee account that would be desirable for a larger supplier to crack. One strategy for penetrating these accounts is to ask the buyer to identify the best salesman that calls on him. Go hire that salesman to sell your product to that account.
    6. EFFECTIVE USE OF PROFESSIONALS - Reviewed or audited financials by a reputable CPA firm are quite valuable in the eyes of a buyer. Professional financials cast a positive halo on your approach to controlling your business while at the same time reduce the buyer's perception of risk. This can be done during the sales process.
    7. PRODUCT DIVERSITY -A smaller company that has a quality portfolio of products but may lack distribution can become a valuable asset in the hands of the strategic buyer. If possible, it's nice to have a variety of products or services to sell so that if one falls out of vogue you will not suffer. Your buyer may pick up on this.
    8. INDUSTRY EXPERTISE AND EXPOSURE -This activity is often overlooked because it is difficult to measure its direct returns. We find that it is a value driver when it is time to sell the business. To the extent possible, encourage your staff to publish articles in industry magazines and newsletters. Get exposure as a presenter at industry events. Encourage local and industry reporters to use you as the voice of authority with industry issues. Your company is viewed in a more positive light, you may get more business referrals, and a buyer from your industry will remember you favorably and is more likely to consider you as an acquisition candidate.
    9. WRITTEN GROWTH PLAN -If I could get you to do one thing that will cost you nothing but brain power and your time it would be to capture the opportunities available to your company in a two to five page written growth plan. Even if you are putting your company on the market tomorrow, it is not too late to identify all the opportunities your company has created. For any company, in any stage, this is a valuable living document to guide you strategically. Small companies with limited staff are forced to put out fires and live tactically. A growth plan helps create a process that will allow you to break big strategic plans into executable tactical activities. What additional markets could we pursue? What additional products could we deliver to our same customers? What segments of my current market offer the most growth potential? Where are the best margins in our customer set and product set? Can we expand in those areas? Can we repurpose our products for different markets? Are we getting the best return on our intellectual property? Can we license our technology? Do strategic alliances or cross marketing agreements make sense? Capturing this on paper as part of your exit plan will increase the likelihood that an acquiring company will view you more as a strategic acquisition. It demonstrates that you have identified a path for growth and it may identify opportunities that the buyer had not considered. Those opportunities can add to the purchase price.

The bottom line when it comes to unlocking the market value of your privately held company is not limited to the bottom line. Profitability is hugely important, but the factors above can result in premiums over traditional valuation approaches. When one buys or sells Microsoft stock, there is no room for interpretation about the market price. The market for privately held businesses is imprecise and illiquid. There is plenty of room for interpretation and the result for the best interpretation by the marketplace is a big pay off when you decide to sell. A good broker can help you with all of these points!!!


Questions Prospective Business Buyers Will Ask

Businesses should not be put up for sale; they should be put up to be sold. Think like a buyer will. These are actual questions a buyer faxed in before he would fly in to look at this business. He had a better plan than most buyers I meet. Again, a good broker can steer a buyer through these questions. The detail a buyer may want is another reason to use a professional business broker vs. selling on your own. Not only can the broker negotiate a higher sales price, they can deal with this detail while you are staying focused at work. It is critical to have the business performing optimally. If you are selling the business on a full time basis, you cannot be running it on a full time basis.

1) Is the business computerized?

2) Who are the targeted customer bases?

3) Does the business have any distributors?

4) How many distributors, if any?

5) Where are the distributors located? (City & State)

6) How many accounts does the business have?

7) What percentage is the largest account?

8) What percentage is the second largest account?

9) How many different products are offered?

10) What is the detailed inventory?

11) How old is the inventory?

12) What is the percentage of the largest selling item?

13) What is the percentage of the second largest item?

14) What is the inventory of the two largest selling items?

15) How many employees do you have?

16) How many managers do you have?

17) How many sales people do you have?

18) Salary Of each employee and position?

19) Does the business have a toll free number?

20) Does the business have a FAX number?

21) Does the business have a web site? What is it?

22) How are the orders received?

23) How are they shipped?

24) How many vendors do you have?

25) Where are they located?

26) Does the business own any molds?

27) How many molds?

28) Who is holding the molds?


Questions Serious Business Buyers Will Ask The Broker.

Serious buyers will ask sellers very serious questions. We need to be prepared. This list is just a guide to get you thinking of looking at your business through a buyer's eyes.

  Competition

1) Can your customers avoid using your product or service by obtaining it from another source?

2) What kind of competition exists in your marketplace?

3) Is the competition a new aspect in the marketplace or has it been there long enough for you to recognize and understand its impact on your business?

4) Do you consider the competition a healthy factor (does it broaden the product or service visibility)?

5) How will you explain the value of your business's competition to potential buyers?

6) Is there room in the marketplace for additional competition, and will it substantially affect your business in a positive or negative fashion?

7) Is there a niche that you or your buyer can create that will minimize the impact of additional or existing competition?

8) Is there any equipment or inventory source that would give your business a better competitive advantage? Be able to describe it and how it could be acquired; or how and why you know you are as competitive as possible.

Location lease

1) Explain the appropriateness of your location to the business's future growth.

2) Explain the appropriateness of your lease with regard to the cost, term & options, parking, exclusivity or non, space and expansion.

3) How important is your location to your customers?

4) If you were to remain and money was not an issue, what would you change about your location? The business?

Growth Potential

1) Describe how changes in the following scenarios might affect your business's growth potential.

2) Customer needs & tastes.

3) Acquisition of a competitor.

4) New equipment or concepts on the horizon.

5) New products or services on the horizon.

6) Competing franchise that is not in your service area at present?

7) How much does your average customer spend with you per purchase?

8) What is the quality and quantity of the items purchased?

9) If possible, assess how much time per dollar purchased, you or your staff spends with each customer.

10) What is the ratio of inventory on hand to gross sales? Where could it be improved for more profit?

Franchise Alternative
(You are not a franchise)

1) What franchise facilities or advantages, if any, could you avail yourself of?

2) Do these advantages supplement your own capabilities or duplicated them?

3) In your business, what buying advantages if any exist in a franchise relationship?

4) How significant are franchises as competitors in your industry.

 

(You are a franchise)

1) What services does your franchiser provide and how valuable are they?

2) How much would it cost to obtain those services without the franchise?

3) Describe the experience of being part of a franchise family and its value to you as an entrepreneur.

4) What are your royalties, franchise fees, advertising and territory? Minimum and maximums.

5) When does your franchise agreement expire and what is the cost of renewal?

6) Will there be new build out requirements to renew the franchise agreement?

And remember, the broker may have to go through this level of detail for as many 7-10 buyers before a deal is closed. So this does take tremendous time on the broker's part. But by providing this level of detail to the broker, they can now sell the business with little interruption to you.


Is Your Business Heading for Trouble?

Being able to recognize that there's trouble on the horizon and then reacting quickly to the warning signs can make the difference between weathering the storm and losing all of what you worked so hard to create.
Declining Sales
A decline in sales in today's competitive market should alert you to the first sign of trouble. When sales drop it signals that customers are going elsewhere and there is usually a reason for it. Take a close look at your operations for problem areas. Is there a customer service problem? Is the quality of your products or services declining? Also take a look at the competition. Are your customers being wooed away and if so why? For some business a drop in sales is seasonal, but if the trend is downward for two or three quarters in a row, then you need to take steps to recover. Examine all aspects of your business and take steps to bring your operation back into line.
Increasing Costs
If costs are increasing it could mean that the checks and balances for spending are not well under control. Take a look at your records and compare expenses for this year against last year. Find out why there is an increase. Perhaps a more stringent approval process is required. Don't hesitate to question employees about expenditures. When employees know that expenses are reviewed, they are more careful with the company's funds. Another cost cutting strategy can be to insist on several quotes or bids before purchasing supplies, inventory, equipment or services.
Excessive Debt -Too Much Overhead
The costs involved in operating a business rarely go down; rather you can count on expenses like rent, telephone, office supplies, wages etc. to go up. All of this can lower your profit margin. When your costs become higher than your revenue, you're in trouble. What begins as a serious cash squeeze turns into an inability to pay your debts and keep up with needed equipment purchases or repairs.
Lack of Capital or Sustained Cash Flow Problems
Cash flow is likely the most common problem that growing businesses have in common. If you always have cash flow difficulties it can be a clear sign of trouble. There are things that you can do. The main one is to get your receivables in. Follow up and ask for payment after the terms you set have come and gone. Your strategy for accounts payable should focus on timing payments so they are received on or just before the due date. Improve cash flow by keeping inventories low and take advantage of volume discounts when appropriate.

Excessive Interest Rates
Business owners don't often have direct control over interest charged on loans and other types of credit. But interest rates become excessive when you have borrowed more than you can handle, or have bills from suppliers that are overdue.

Excessive Inventories
Many businesses have adopted a 'just in time' approach to inventory control by purchasing only what they need when they need it, rather than stockpiling inventory. Inventory costs money. Why have it sitting around if you aren't using it?

Outdated Equipment
In order to compete effectively, you need to keep up with technology and adopt labor saving devices that allow you to keep pace with the market place. As the years go buy new technology and equipment brings opportunities to work smarter. This doesn't mean you should buy every 'new fangled' thing that's offered, but if a new piece of equipment or technology means that you can compete on the same level as your competitors, you should carefully consider the implications and act accordingly.

Lack of Customer Diversity
The old saying "don't put all your eggs in one basket" may be a cliché, but truer words were never spoken when it comes to business. Experts suggest that no more than a third of your business should come from one customer. The wise business owner devotes time and attention regularly to attract new clients. It might even be worth it to hire a marketing consultant part time who can work to expand your client list. If you rely on one big client and that client cuts back, retires, or sells out, then you're in trouble.

Employee Morale
Smart business owners know that employees are the key to a successful operation. Your strength is in your people. If the mood is somber and the complaints are frequent, you have a morale problem. If suddenly people are leaving and turnover is high, it will be reflected in the quality of the work or services you provide. It won't take long before your customers notice. Find out why your employees are unhappy. It likely has something to do with the workplace environment.


 

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